SERVICES & EXPERTISE

 
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Translate Strategy into Operational Tactical Plans and Schedules

  • Expertise with consumer products firms - Direct & B2B, eCommerce
  • SMART cascading goals setting, Metric & KPI development
  • Navigating seasonality & peak season conflicts
  • Partnering with vendors & contractors
  • Development of new/upgraded capabilities within the organization

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Review Operations for Gaps and Opportunities for Improvement

  • Targeted review, based upon your company’s pain points
  • High level review by department/function
  • Product Development
  • Sourcing & Purchasing
  • Manufacturing
  • Contact Center & Customer Service
  • Distribution & Receiving
  • Human Resources
  • Finance & Accounting 
  • Alignment to best practices

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Project Management

  • Apply  project management best practices 
  • Actionable plans and realistic schedules
  • Stakeholder communication
  • Issue tracking and resolution
  • Alignment between projects and focus on top project priorities

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Team Augmentation and Collaboration

  • Fulfill a specific role or function on an interim or ongoing basis
  • Role and career ladder definition
  • Communication,  collaboration and skill development
  • Develop and conduct training programs, develop policies & manuals

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Information Technology

  • Application discovery, requirements, integration & implementation
  • ERP, Manufacturing, Specialized Applications
  • Software development life cycle (SDLC) practices
  • Change control management
  • Security & PCI risk management